US Airways Group Inc. plans to add up to 200 full-time jobs at its Winston-Salem reservations center this year.
The airline intends to bring work there from outside the country. The carrier’s centers in Phoenix, Ariz., and Reno, Nev., will gain jobs as well.
The shift in jobs stems from an agreement with the Communications Workers of America and the International Brotherhood of Teamsters, which represent more than 6,000 customer-service employees and reservations agents.
The agreement calls for all positions supporting US Airways’ sales and services calls originating in the United States to be brought to U.S. locations by October.
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